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Safe Step's Best In Class Lifetime Warranty

We understand that when you purchase a Safe Step Tub, you’re making a large investment in your home and health, which is why we offer nothing less than a lifetime warranty. Purchase with peace-of-mind, knowing that your investment and your tub will be protected for as long as you live in your home. Simply sit back, relax and let Safe Step Walk-In Tub Co. take care of you.

Our Lifetime Warranty* is unmatched in the industry, covering:

  • Lifetime Warranty on the tub, including any manufacturing defects
  • Lifetime Warranty on the door seal
  • Lifetime Warranty on the faucets
  • Lifetime Warranty on water pumps, heaters & blowers.
  • Lifetime Warranty on parts and labor

Do You Already Own a Safe Step Walk-In Tub?

If you have already purchased your new walk-in tub, don’t forget to register for your lifetime warranty. Simply click the button below to fill out our form!

We want to ensure that you reap all the benefits available from Safe Step Walk-In Tub Company, and we hope that you are thoroughly enjoying the superior safety and relaxation that our tubs provide.

Need Service on Your Tub?

Give us a call! We are committed to providing you with the utmost quality and customer service available in the industry. Call our Tub Service Hotline today at 1-888-960-5401.

Tub Service Hotline:



*2 year warranty on caulking

**Lifetime warranty on parts and labor effective 4/1/17

*Some Restrictions may apply, please contact a service representative for more information.


Regardless of your age or mobility; a safe, stress-free bathing experience is within your reach. Don't compromise on your cleanliness, safety or independence again! Schedule your free consultation today. A Safe Step Specialist is waiting to speak with you.